terms and conditions




This document (together with the documents mentioned therein) contains the conditions governing the mutual reports in relation to the use of this website (Keryl.com) and the purchase of the products contained in it (hereinafter the "Conditions General ").

It is recommended to carefully read these General Conditions, the information on cookies and the information regarding the protection of personal data (below jointly the "data protection policies") before using the same website. We inform you that The use of this website, or the transmission of an order through it, implies the acceptance of these conditions and data protection policies, so if you do not agree with all the aforementioned conditions and policies of Data protection, please do not use this website.

For any questions or doubts about these general conditions and data protection policies, please contact our customer service at the email address customerservice@keryl.eu.

  1. Identification of the seller

The assets subject to these General Conditions are for sale by Manco Srl, with registered office in Montesilvano, via Fosso Foreste 12, 65015 Montesilvano PE (Italy), recorded at the Chieti-Pescara Chamber of Commerce, VAT number 02245920687.

You can contact us via email at customerservice@keryl.eu


Orders are made through the website www.keryl.com and in other connected subdine.

The products are shown with a specific and detailed indication of their characteristics, in the dedicated section within the website.

  1. Method of stipulation of the contract and acceptance of the general conditions

The contract between the seller and the buyer ends exclusively through the Internet in remote electronic mode, by accessing the buyer to the web address www.keryl.com and other connected subdine, following the procedures undernaise:

- When you are ready to make a purchase, click on 'Add to cart'. Then continue by clicking on 'Proceed to payment' by accessing our servers safe to complete your order.

- If it is your first purchase on the website, you can decide to create an account with us using your email address; In this case you will be asked to create a password and indicate your email address. The email address with which you register must be the same to which confirmation of your order will be sent.

- If you are already recorded at the website you can insert your access details to access your account.

- You will then ask you to choose the favorite methods for delivery (if there are applicable shipping costs, the same will be applied to the total amount and it will be possible to verify the amount before sending the order), to confirm your address and to insert your payment coordinates.

- There will then be sent an email of confirmation of the reception of your order (the "confirmation of the order"), reporting date and time of receipt of the order and a "customer order number", to be used in any further communication with we. The message will be automatically sent to the email address with which you have registered. Please note that this does not imply that your order has been accepted, since it constitutes a mere contractual proposal for the purchase of our products.

- The acceptance of your order will be validated by sending a second email to confirm the order shipment (the "shipping confirmation") to the address indicated by you for shipping.

- The contract between the parties (the "contract") will be considered concluded by sending the shipping confirmation.

- Only the number of products indicated in the shipping confirmation email will be included in the contract.

- the buyer, confirming the order by clicking on "conclude the order", declares that he had consciously accepted the content and conditions of the order in question and, in particular, these general conditions of sale, the prices, the volumes , the characteristics, quantities and delivery times of the products offered for sale and ordered by the buyer, as well as the payment conditions, declaring that he has read and accepting all the indications he provided pursuant to the aforementioned rules, also taking note that the seller does not consider himself bound to different conditions if not previously agreed in writing.

  1. Price and availability

- The prices and shipping costs can be subject to variation at all times, without prejudice to the orders already confirmed by sending the shipping confirmation.

- The prices are controlled regularly. However, if we find a variation or error in the price when receiving your order, we will contact you to verify that you intend to proceed with the purchase by applying the correct price. In case of your confirmation in this sense, please remember that this does not however involve any obligation on our part to provide products until sending the shipping confirmation.

-The prices of the products indicated on our website at the time of check-out include all taxes (including VAT) due to the purchase of the products, but excluding shipping costs, which will be automatically applied to the total amount at the time of viewing of the content of your cart and vary according to the shipping method and the destination location selected when sending the order.

- All the orders of the products are subject to the availability of the same. Since the simultaneous access of many users and the simultaneous possibility of "online" orders modify the availability of the same, the certainty of assigning the products ordered is not guaranteed.

- In case of supply problems, or if there are no articles in stock, we reserve the right to provide you with information relating to quality replacement products and equal or higher value, which you can decide to order. If you do not want to place an order of these replacement products, we will reimburse the amounts that are already paid.


The buyer guarantees the seller that he has the authorizations necessary to use the payment method chosen for his order when sending the order.

- The payment of the products can be made with credit cards, debit cards, Paypal. Bank transfer and delivery (the latter only for Italy and with a surcharge of € 5.00). If we are unable to accept your order for any reason, we reserve the right to choose whether to refuse your debit or credit card or to reimburse the sums provided with reference to your order. No shipping of products will be made to the full reception of payment. Please note that a commission for online operations can be applied to the payment if provided by the broadcaster of your card. This commission is not attributable to us.

- In the event of payment by credit/debt card, the same will be subject to verification and authorization by the issuer of the same, and if this institution delayed or not authorized the payment, we are not responsible for delayed or non -delivery respectively.

- Financial information (for example, the credit/debit card number or the date of its deadline) will be forwarded via the Banks encrypted protocol that provide the related remote electronic payment services. Furthermore, this information will never be used by us except to complete the procedures relating to the purchase made by the customer. Your personal data will be processed by Manco Srl in compliance with our data protection policy.

- In case of purchase through the payment method by bank transfer, the transfer must be made out to:

Beneficiary: Manco Srl

IBAN: IT72K0306915303100000013093

Bank: Intesa San Paolo

Bic: Bcititmmm

The reason for the transfer must report number and date of the order. After carrying out the necessary checks, we will send the products ordered.

The bank transfer must be made within 10 (ten) days from the order,-which the order is passed is automatically canceled with contextual communication to the buyer by e-mail.




  1. Responsibility of the seller

The seller assumes no responsibility for disservices attributable due to force majeure or the fortuitous case.

The seller cannot be held responsible for the buyer, except in the case of willful misconduct or gross negligence, for disservices or malfunctions connected to the use of the internet outside the control of his own or his subcontractors.

In the event of disservices related to the transporter, the buyer must send a report to the seller who will proceed to the appropriate contacts with the transporter. In case of loss of the package or other possibilities that cause a failure or incorrect delivery, the seller, in accordance with the buyer, proceed either to reimburse or a new sending of the order.

The seller assumes no responsibility for the possible fraudulent and illegal use that may be made by third parties, credit cards, checks and other means of payment, for the payment of the products purchased, if it proves to have adopted all Possible caution based on the best science and experience of the moment and based on the ordinary diligence required.


  1. Times and methods of delivery and passage of risks

- The delivery of the products ordered will take place at the address indicated by you in order by the deadline communicated with the shipping confirmation, but it is not possible to guarantee an exact delivery date.

- Shipping times may vary from the following day to that of the order to a maximum of 30 (thirty) days from the confirmation of the same, as required by current legislation. If the products have not been delivered within 30 days of the contract or on the other event that may have agreed, you will have the right to withdraw from the contract and any sum of you paid will be refunded without further delay.

- At the time of the courier's delivery of the goods, you are required to check that the number of hills on delivery corresponds to what is indicated on the invoice and that the packaging is intact, not damaged, nor wet or, in any case, altered. Any external damages or the failure to pay the number of hills must be immediately contested by the courier who carries out the delivery, supplying the wording "retreat with reserve" on the appropriate accompanying document and indicating its motivation. Once the courier document has been signed, you cannot oppose any dispute about the external characteristics of what is delivered.

If the goods received does not correspond to the order made or are absent ordered products, the buyer must report this discrepancy within 5 (five) days from the reception of the package by contacting the seller directly by filling out the appropriate form of the customer service. The seller may request appropriate descriptions and evidence to prove the discrepancies (e.g.fotographies) and find positively to the customer where it detects that the discrepancy is real and not attributable to the customer himself. A partial return can also take place that concerns only the products erroneously sent, provided they are intact and with the relative seals. If the buyer requests the return for the product erroneously sent and the shipment of the correct one and the latter was not currently available, the seller will proceed with the reimbursement and the shipping costs will be borne by the seller.

In the event that the goods delivered has any damages presumably caused by the transport, the buyer can refuse the delivery and immediately communicate to the seller, who will carry out the necessary disputes to the shipper, providing for a new shipment once he received the return of the contested goods.

- The property and risks relating to the products pass to you from the moment of their delivery.

If the tracking has been delivered to the goods, starting from that date the buyer may, within the following ten days, open a report at the Customer Care for non -delivery. The seller will proceed to the appropriate checks with the shipper, if necessary by recognizing the buyer or a new shipment or the refund of what was paid.


  1. Damaged or defective product

- At the time of delivery you are required to inspect the products in order to check the presence of any defects or damage. If you find the presence of defects or damage, you must report it immediately by using the contact form, and we will indicate the procedure to be followed for the return.

If it is ascertained that the damage to the product intervened before delivery, namely that the defect is not attributable to your fault or use, we will provide for the relative repair or replacement or the full refund of the price you paid, including any shipping costs , it being understood that the damage does not derive from having worn or used the product. If you prefer to repair or replace the product, please contact us and we will replace the item without any further expense where this is reasonably possible. In addition, we will reimburse the costs incurred for the return of the article or we will send you a pre -efficiency neck for the return of the damaged or defective article.

The request must be received in writing, through the customer service form to the seller; In the complaint it is appropriate to describe the defect, also through photographs and videos as well as indicate the date of discovery of the vice itself. The seller will find to the buyer - if he is available to run the request - that is, the reasons that prevent him from doing it - within 7 (seven) working days of receipt. In the same communication, where the seller has accepted the buyer's request, he must indicate the methods of shipping or return of the property as well as the deadline for the return or replacement of the defective asset.

The defects that derive from the bad and/or erroneous use of the goods purchased, from external causes (e.g. shocks, falls, etc.), from carelessness and improper use, are not attributable to the seller of the seller.


  1. Information on the product

Despite all the efforts made to represent the products in the most accurate way possible through the use of photographs and other images provided on the website, some items may appear slightly larger or smaller than their real size due to screen defects or photographic techniques used. Other articles could be represented on a higher scale than the real dimensions in order to highlight all the details, or on a scale reduced in order to show the object in its entirety. In addition, the details displayed on the screen (such as colors, drawings, plots etc.) depend on the characteristics of the used appliance and therefore may not faithfully reflect the real properties of the products that will be delivered to you.


- If you are a consumer (i.e. a natural person who buys the goods for purposes not referable to his professional activity, that is, he does not carry out the purchase indicating in the order form a reference of VAT number), pursuant to art. 52 of the Consumer Code, you are entitled, in addition to the other rights due to you, to withdraw from this contract within a term of 14 days without having to provide any motivation.

The provisions relating to the exclusion of the right of withdrawal for some categories of goods and services provided for by art. 59 of the Consumer Code. In particular, the right of withdrawal for the assets sold "made to measure" is excluded, specially customized, embroidered or individualized; For the supply of sealed items that are not susceptible to return for health or hygienic reasons to which the seals have been removed after delivery, etc., unless these products were already damaged or defective at the time of delivery or have been delivered incorrectly .

Pursuant to article 57 paragraph 1 of the Italian consumer code, the return costs will be the exclusive charge of the buyer. Until the package is delivered to the seller, the responsibility and custody of the same are for the buyer. A possible loss or damage of the same can have consequences on the refund. We recommend that you make sure that the products are adequately insured for transport.

It is also recalled that parcels sent to the recipient's expense will not be accepted.

- The period of withdrawal referred to in the previous paragraph ends after 14 days starting from the day when you, or a third party, different from the carrier and designated by you, acquires the physical possession of the products.

- To exercise the right of withdrawal, you are required to give unequivocal communication, in writing to:

*Manco srl, via Fosso Foreste 12, 65015 Montesilvano (PE)

*via email to customerservice@keryl.eu, specifying your name, address and reference number of the order;

The seller will proceed to send a return form to fill in and insert together with the products rendered in the package, which must then be sent to the following address:

Manco Srl, via Fosso Foreste 12, 65015 Montesilvano pe

- The products must be returned within 14 days from the day of notification of the withdrawal, in the same conditions in which they were received.

- You are required to observe the necessary diligence in the care of the products in your possession. In the event of non -fulfillment, we reserve the right to deduce the cost of any deterioration of the products from the amount you would otherwise have right as a refund.

- In the event of withdrawal from the contract, we will reimburse the entire amount already paid for the product, in the shortest possible time and in any case within 30 days from the date of receipt of the goods, upon communication of withdrawal, by means of the Storno procedure of the amount charged On the credit/debt card, on the Paypal account or by bank transfer. In the latter case, it will be your care promptly the bank details on which to obtain a refund.

I am not refunded with any shipping and cash on delivery paid costs at the time of the purchase of the Purchaser.

- The right of withdrawal totally decays due to lack of the essential condition of product integrity, in cases where we ascertain that the product has been damaged for causes other than its transport or in the event of dirt of the product deriving from its use, which has compromised it integrity.

- The return of non -intact or deteriorated products will not be accepted by us and will be returned to the sender with the aggregate of the transport costs.

  1. Failure to withdraw Delpacco - Readine of the contract

Given that the withdrawal of the product is a specific obligation of the buyer, at the time of the assignment of the order to the selected courier, the seller will send specific emails with which he will inform the buyer of the imminent delivery, also through the shipment link.

The courier will carry out a first attempt to delivered to the date indicated by the tracking; In the event of non -delivery, it will proceed to a second attempt, unless the need for corrections and variations of the address for which the buyer himself must be activated.

Made the second attempt to a negative outcome for delivery, the package will be in stock at the courier within the deadline established and indicated by the tracking page itself. According to the courier, the stock can be unlocked or by contacting him directly or by contacting the seller's customer service.

Once the stock period has expired, the order is returned to the seller and the same will inform the buyer who may request the shipment again at his expense no later than 5 days from the receipt of the communication. This hypothesis is not configured in the event of purchase with cash on delivery; In this case, the order, once returned to the seller, is immediately dismantled.

  1. Protection of confidentiality and data processing

The seller protects the privacy of its customers and guarantees the compliance of the processing of personal data with respect to the provisions of the privacy legislation referred to in Regulation (EU) 2016/679 and the applicable legislation on the protection of personal data.

The personal and tax personal data acquired by the Seller, the data controller, are collected and treated in the forms and according to the methods provided by the Privacy Policy of the site and the specific information.

  1. More useful information

- The use of our website and the purchase contracts of the products through this website are regulated by Italian law.

- For any dispute deriving or relating to the use of the website or from the conclusion of this distance sales contract, the judge of the place of residence or home of the consumer will be competent.

- If the contract is signing as a consumer, this clause does not affect the rights that the law recognizes them as a consumer in any way.